Crisis Communication Boot Camp

  • Course Details:

    Ref: CM100 Length: 2 Days
    Location: London Price: £990 excl. VAT

Introduction

In an era where misinformation spreads rapidly, crises escalate within minutes, and digital backlash can impact corporate reputation overnight, organisations must be prepared to respond with clarity, confidence, and strategy. Effective crisis communication is not just about responding—it’s about being proactive, managing narratives, and restoring trust in an unpredictable media landscape.

The Crisis Communication Boot Camp is a 2-day immersive training experience designed to equip professionals with the latest crisis response strategies, media handling skills, and AI-powered crisis management techniques. Through real-world case studies, media training, crisis simulations, and AI-enhanced risk mitigation strategies, participants will gain practical expertise in managing reputational risks, handling crisis communications, and protecting brand credibility in high-pressure situations.

Who Should Attend?

This programme is ideal for corporate communication professionals, PR executives, crisis managers, media spokespersons, senior business leaders, public affairs officers, social media managers, and legal & compliance professionals who need to enhance their crisis communication capabilities, manage digital crises, and respond effectively to high-stakes situations.

Course Content

Day 1: Crisis Communication Strategy, Media Relations & Reputation Management

Morning Session: Crisis Readiness & Strategic Response

  • Understanding the nature of crises and their impact on business reputation
  • The psychology of crisis communication – how audiences perceive crises and organisational responses
  • Identifying crisis triggers and early warning signals before escalation
  • Developing an effective crisis communication plan – key elements, protocols, and response frameworks
  • Case Study: How leading organisations managed and mitigated crises effectively

Afternoon Session: Media Training, Stakeholder Management & Reputation Protection

  • Managing media relations and controlling crisis narratives
  • Strategies for handling tough interviews, press conferences, and live Q&A sessions
  • Social media crisis management – dealing with misinformation, viral backlash, and online reputation threats
  • The importance of internal communication during crises – keeping employees informed and engaged
  • Live Media Simulation: Handling a crisis under real-world media pressure

Day 2: AI-Powered Crisis Management & Digital Risk Mitigation

Morning Session: AI in Crisis Communication – Managing Digital Risks in Real Time

  • The rise of AI-driven crises – deepfakes, misinformation, and automated disinformation campaigns
  • How AI monitors, predicts, and mitigates crises before they escalate
  • AI-powered sentiment analysis – tracking public perception and media trends in real-time
  • The role of ChatGPT, predictive analytics, and machine learning in crisis communication
  • Case Study: How AI-enhanced crisis response saved brands from reputation damage

Afternoon Session: Crisis Simulation & Real-Time Response Workshop

  • Engage in a live crisis simulation to test your crisis management skills
  • Hands-on crisis scenario planning, digital monitoring, and rapid response execution
  • Real-time stakeholder messaging, media engagement, and damage control strategies
  • Post-crisis reputation rebuilding – regaining trust and reinforcing corporate credibility
  • Final Assessment: Developing a personalised AI-enhanced crisis communication strategy
-DOWNLOAD COURSE CONTENT PDF

Key Benefits & Learning Outcomes

By the end of this programme, participants will:

  • Develop a structured crisis communication plan to prepare for any crisis scenario
  • Learn how to identify crisis triggers early and mitigate reputational risks effectively
  • Master the art of media engagement, crisis messaging, and press management
  • Strengthen their ability to navigate social media crises and combat digital misinformation
  • Understand how to leverage AI-powered tools for monitoring, forecasting, and crisis response
  • Gain hands-on experience in crisis simulation exercises for real-world crisis preparedness
  • Improve decision-making under pressure and restore public trust post-crisis

Want to make an enquiry on Crisis Communication Training Course?

Please call us on +44 (0) 207 112 4846, email us at training@boc-uk.com or complete our on-line form below.

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Small Classes

With small class sizes, much more individual attention can be given to each delegate.

Competitive Pricing

We believe our prices are very competitive and our quality is second to none.

Friendly Staff

Our friendly Customer Support team is here to help you with every step of the way to make your BOC experience comfortable and welcoming.

WAYS TO REGISTER FOR OPEN SALES AND MARKETING TRAINING COURSES

Course registrations can be made via our website either from individual course pages or through our booking page.

Alternatively, you can download and complete course application form and send via email: training@boc-uk.com or        fax: +44 (0) 207 112 4845 Call: +44 (0) 207 112 4846

BOC APPROACH

Why Choose BOC?

Commitment to Quality

We strive to provide the best service possible, with the highest regards to quality and professionalism.

Different trainers every day

Each day we have different trainers to maximise the experience sharing.

Kindle for every BOC Delegate

to promote paper free environment, we are giving Kindle Fire to our delegates instead of the course binder.

Luxury Course Venue

All our Training Courses take place at the luxury 4-5 Star hotels located in central London

Certificate of Achievement

At the end of the programme participants will receive a certificate of achievement.

FREE On-going Support

Each delegate receives unlimited support from the trainers after they attended the course with us.

TAILORED MADE / IN-HOUSE MANAGEMENT TRAINING COURSES

All of our open courses can also be run as bespoke courses, tailored to your organisation's specific needs and requirements. Our Tailored Management Training comes in many formats from one-to-one through to fully customised company wide programmes.

To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846

ONE TO ONE COACHING & MENTORING

All of BOC open courses can also be run as One to One Training Sessions, where delegate gets a dedicated trainer for their specific learning requirements. This mode of training is highly preferred by those who need undivided attention of the instructor for a fulfilling learning experience. The courses can be tailored to suit the individual needs of the organisation and the delegate.

To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846

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RELATED READING

Leading with Communication, by best-selling authors Teri and Michael Gamble, prepares today’s students to acquire the skills, develop a global perspective, and master the technology designed to enhance their visibility and credibility as leaders.

The two factors that this study explores are the key cultural factors affecting effective communication and the key communication issues in conflict resolution. This study seeks to understand better what leadership skills are needed to communicate effectively in cross-cultural business environments in order to move through conflict.

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