The 8th Annual Internal Communications Conference 2020 is designed to give internal communications executives the space to think about the modern communications landscape and their place within it.
As a senior communicator it is often difficult to find time to reflect and refresh our practice, Day to day demands can mean that we just don’t have the chance to spend time with our peers and share our challenges and hopes. The Internal Communications Retreat is designed to provide a pause when we can think and regroup.
The IC Retreat will be structured around a series of conversations that mix ideas from other practitioners with a chance to explore how our own plans and communications should develop. It should best suit senior level, experienced communicators who can benefit from new perspectives on the role and techniques of modern communications.
We will begin by asking how we are likely to be affected by trends such as changing workforce demographics, the equalities agenda, sustainability and the continuing development of technology; how do we improve our impact as an influential communicator?
The main focus of the day 2 will fall on Employee Experience, exploring best cases of creating a compelling Employee Experience.
Katharina is an internationally recognised business communicator with proven delivery of effective global communication strategies and programmes, and has Lean Sigma qualifications for process and performance improvement.
Previous roles include Head of Internal Communications &amp;amp;amp;amp;amp;amp;amp; Engagement at ABB, Head of Employee &amp;amp;amp;amp;amp;amp;amp; Executive Communications at Zurich Insurance, Head of Internal Communications at Rio Tinto, Head of Global Internal and Management Communications at Shell, Head of Global Internal Communications at AstraZeneca, Corporate Communications Lead at GE Capital EEF and Corporate Communications Manager at Corange/Boehringer Mannheim. Katharina has worked in Nigeria, Hong Kong, the UK, the Netherlands, and Switzerland.
MIKE KLEIN is an internal communication consultant based in Delft in the Netherlands. Mike is Principal of Changing The Terms, a blog and consulting practice focusing on strategic content, selective engagement and sense-making.
Mike has been active in the profession as a writer, consultant and strategist since discovering internal communications as an MBA student at London Business School in the 1990's. A dual US and British citizen, Mike has managed more than 20 political campaigns across the US and has focused much of his extensive writing on the application of political communication principles in a corporate context. He serves as regional treasurer for IABC in Europe, Middle East and North Africa.
Nicki Allitt is the Global Head of Communications at Syngenta International, headquartered in Switzerland, and is responsible for Corporate Functions and the Internal Communications digital strategy. Previously, she worked in senior communication roles at Shell International in the Netherlands. Nicki has lived and worked in 5 different countries for a number of large multi-national corporations in the life science, agricultural, oil and gas, tourism, and media broadcast sectors. She has a passion for employee engagement and leveraging digital technologies to enhance the employee experience.
Lacea Loader is Director: Communication and Marketing at the University of the Free State (UFS), South Africa. Her academic qualifications include a BA honours degree in Communication, a BA honours degree in Language Studies, and a master’s degree in Higher Education Studies. Reporting to the Rector and Vice-Chancellor of the UFS, she is responsible for institutional communication and marketing and provides high-level strategic support to the executive management of the university. She is an international award-winning communication specialist and member of the International Association of Business Communicators (IABC), and the Council for Advancement and Support of Education (CASE).
She was national Chairperson of the South African Association for Marketing, Advancement and Communication in Education (MACE) from 2016-2017 and served as MACE Regional Chairperson from 2014-2015. She is an evaluator for the IABC Africa Blue Ribbon and IABC Gold Quill Panels since 2012. She serves on the MACE Excellence Awards evaluation panel since 2012.
Liam FitzPatrick has 25 years of experience with change, PR and internal communications comes from working in-house and in consultancy.
Liam has worked in civil engineering, energy, manufacturing and transportation as well as telecoms. He was Global Head of Internal Communications at Marconi during its financial restructuring and has worked on change and transformation projects in a wide variety of situations. He is particularly interested in developing teams, research and planning.
He is a council member and Fellow of the Chartered Institute of Public Relations.
Chad has a broad communication background, having worked in marketing, public relations and internal communication roles over the last 16 years. He’s currently Head of Communication Strategy, Consumer and Employee Campaigns at Nationwide, leading on developing and executing external and internal campaigns and accountable for shaping how communication drives the organisational strategy.
Having worked at Nationwide for eight years, he has led teams such as Internal Communication Business Partnering, Vulnerable Customers and Social Investment. Prior to Nationwide, Chad worked for the agency Chime Communications, specialising in devising communication campaigns linked to social purpose and sustainability. His early career saw him work for Credit Suisse and ABN AMRO.
Sanjoy has over 21 years’ experience of leading internal and change communications for major global companies. Amongst these are Fortune 500 companies such as Reckitt Benckiser, HSBC, Coca-Cola European Partners, Philips Electronics and Teva Pharmaceuticals. Most recently he was Brexit Communications lead for international insurance company Hiscox plc.
Gihan is an award winner Corporate Communication Consultant with 19 years spanning through numerous multinational organisations within different sectors. Gihan specialises in designing and delivering effective employee and stakeholder communication strategies and plans during a time of change across several sectors. She has a flair for building strong, credible relationships at all levels ensuring the right messages and strategies are implemented correctly.
Gihan currently leads the Talent and Learning department in BP. Prior to BP Gihan worked in several organisations as the Interim Head of Communications including Department for Int. Trade Saudi Arabia, HSBC Asset Management UK, Barclays Internal Audit UK, M&amp;S HR UK, the Riyadh Metro Project Saudi Arabia and The World Health Organization ethics and health dept., Genève.
Highlights of Gihan’s Career included
<li>First female to work in the Saudi construction sector</li>
<li>Winning the UK’s Chartered Institute of Public Relations (CIPR) <em><u>Best Employee Engagement Award</u></em>in 2016.</li>
<li>Creating and developing the Consumer and Retail Sector for the Department for International Trade (DIT) in Saudi Arabia.</li>
<li>Designing and delivering bespoke media messages and public speaking training sessions for more than 100 Executives and senior executives representing FTSE 100 organisations.</li>
<li>Leading the Employee &amp; Stakeholder Engagement Department for Barclays UK Internal Audit to ensure the bank’s new strategy, corporate culture and values were communicated effectively to staff and external stakeholders.</li>
<li>Transforming HSBC’s complex anti-money laundering key messages into simple language communicated to 3,000 employees across 26 countries</li>
Nadya is Head of Internal Communications in SIBUR in Russia.She brings over 15 years of experience in corporate communications in leading global companies ranked among 100 most successful companies in the world: FMCG, Automotive, PR and Marketing, Advertising, Government organisations in Russia, as well as Europe and Middle East. Nadya has recently joined SIBUR – the largest integrated chemical company in Russia to realize challenging and ambitious goal of driving Internal Communication strategy for the company with over 27000 employees in Russia and beyond.
Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and best practice.
Prior to joining IoIC, Jennifer has worked for over 15 years in professional associations, most recently as Strategic Marketing &amp; Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal &amp; external), careers, membership, professional development and publishing.
Nicholas has over a dozen years’ internal comms experience, both in the UK and in the Middle East. He’s worked in the public and private sector, and for for a major international retailer, Alshaya Retail Co. One of his IC campaigns at Alshaya won an Institute of InternalCommunications award.
Max is currently Director of Employee and Change Communications at Sodexo - a multi-award winning managed services company, operating in 72 countries around the world. Max leads the team responsible for reaching, engaging and inspiring 36,000 employees working across 2,300 client sites in the UK and Ireland. Previous roles include Account Director at healthcare communications agency, Pegasus, and Chief Communications Officer at the Ministry of Defence. In his spare time, Max is also a Non-Executive Director on the Board of the Salvation Army in the UK and Ireland, advising on strategic communications, fundraising and marketing issues.
Edna has developed and delivered top-quality integrated communications strategies in large global companies and public organizations. She has held various global communications roles at Nissan, STMicroelectronics, Philip Morris International and UNESCO and was a consultant for the OECD. She has also taught communications and history at the University of California Los Angeles, University of Arkansas, University of Paris, and Washington State University.
Neuroscience is revealing how behaviour originates in the brain. This knowledge gives HR practitioners a deeper and clearer understanding of how to support teams, drive engagement and enable effective change. The learning from our colleagues in the science community is shining a light on how behaviour and mindset matters, how the right environments create the best ideas and how language, consistency and emotion all play a leading role. We now have the evidence to support what we have always instinctively understood.
Workshop Facilitator: DEBORAH HULME, Director, Minerva Engagement
Deborah is the founder of culture and engagement consultancy, Minerva Engagement. Minerva exists to improve performance from the inside out and Deborah works across organisations to agree, develop and implement strategies that impact behaviour, build trust and deliver high performance. Her practice is underpinned by the latest research from Neuroscience.
In a fascinating two days at the IC Conference 2019 we all went on a wonderfully informative and inspiring journey, and what an experience it was.
We had a brilliant line-up of speakers from EY, Accenture, BBC, GSK and many more. A huge thank you to our exceptional facilitator/charismatic chairman Liam FitzPatrick ;
We had the pleasure to welcome a great group of senior communications professionals, ready to learn, share and experiment; Inspiring, engaging yet practical sessions, followed by active networking, intensive coffee breaks, we had it all.
We are extremely pleased with positive feedbacks and hope to meet again next year at the 8th Annual IC Conference, London, 3-5 June 2020.
Has your organisation gone above and beyond to achieve success?