This Essential Management Skills training course is designed to equip managers and aspiring leaders with the core competencies required to lead teams, drive performance, and navigate workplace challenges effectively. Covering key areas such as leadership development, communication, performance management, decision-making, and conflict resolution, this course provides practical tools and strategic insights to enhance management effectiveness.
Participants will learn how to motivate teams, delegate tasks efficiently, manage time effectively, and build strong relationships, ensuring they contribute meaningfully to organisational success. This interactive course blends theory with real-world application, helping managers refine their skills and lead with confidence.
This course is designed for new and experienced managers, supervisors, team leaders, and professionals transitioning into management roles. It is particularly beneficial for those looking to develop leadership confidence, improve communication, and enhance team performance.
Leadership & Management Essentials
- Understanding the difference between leadership and management
- Identifying your leadership style and adapting to different situations
- Building credibility and trust as a leader
- Emotional intelligence (EQ) – managing yourself and influencing others
- Developing a leadership mindset and setting the right tone for your team
Effective Communication & Influencing Skills
- The foundations of clear and impactful communication
- Overcoming common communication barriers in management
- Active listening and questioning techniques to foster understanding
- How to be assertive without being aggressive
- Influencing and negotiating effectively with colleagues and stakeholders
Managing Team Performance & Motivation
- Setting SMART goals and performance expectations
- Understanding employee motivation and applying motivation theories in practice
- Conducting constructive performance reviews and feedback sessions
- Managing underperformance and difficult conversations professionally
- Strategies to boost engagement, morale, and team collaboration
Conflict Resolution & Decision-Making Skills
- Understanding the root causes of workplace conflict
- Techniques for handling difficult conversations with confidence
- Developing problem-solving and decision-making skills for managers
- Using structured decision-making frameworks for complex situations
- Managing change and uncertainty in the workplace effectively
Time Management, Delegation & Personal Productivity
- Time management techniques to improve efficiency and focus
- Delegation strategies – empowering your team while reducing workload
- Identifying priorities and minimising distractions in a busy work environment
- Stress management techniques for managers
- Developing a personal action plan for continued professional growth
By the end of the course, participants will be able to:
- Motivate and inspire employees
- Coach and develop staff effectively
- Resolve conflicts quickly
- Build and lead high performing teams
- Gain enthusiastic cooperation
- Resolve performance issues quickly and effectively
- Delegate tasks with confidence
- Organise time and workload
Small Classes
With small class sizes, much more individual attention can be given to each delegate.
Competitive Pricing
We believe our prices are very competitive and our quality is second to none.
Friendly Staff
Our friendly Customer Support team is here to help you with every step of the way to make your BOC experience comfortable and welcoming.
Course registrations can be made via our website either from individual course pages or through our booking page.
Alternatively, you can download and complete course application form and send via email: training@boc-uk.com or fax: +44 (0) 207 112 4845 Call: +44 (0) 207 112 4846
Commitment to Quality
We strive to provide the best service possible, with the highest regards to quality and professionalism.
Different trainers every day
Each day we have different trainers to maximise the experience sharing.
Kindle for every BOC Delegate
to promote paper free environment, we are giving Kindle Fire to our delegates instead of the course binder.
Luxury Course Venue
All our Training Courses take place at the luxury 4-5 Star hotels located in central London
Certificate of Achievement
At the end of the programme participants will receive a certificate of achievement.
FREE On-going Support
Each delegate receives unlimited support from the trainers after they attended the course with us.
TAILORED MADE / IN-HOUSE MANAGEMENT TRAINING COURSES
All of our open courses can also be run as bespoke courses, tailored to your organisation's specific needs and requirements. Our Tailored Management Training comes in many formats from one-to-one through to fully customised company wide programmes.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846
ONE TO ONE COACHING & MENTORING
All of BOC open courses can also be run as One to One Training Sessions, where delegate gets a dedicated trainer for their specific learning requirements. This mode of training is highly preferred by those who need undivided attention of the instructor for a fulfilling learning experience. The courses can be tailored to suit the individual needs of the organisation and the delegate.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846
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