Effective performance management is a core leadership skill that ensures high employee engagement, accountability, and business success. This 5-day intensive training course provides managers and team leaders with the tools, techniques, and strategies needed to set clear goals, drive motivation, provide constructive feedback, and manage underperformance confidently.
Through interactive discussions, real-world case studies, and leadership exercises, participants will develop the skills to create high-performing teams, foster a culture of accountability, and enhance productivity in their organisation.
This course is designed for Managers, Team Leaders, Supervisors, Business Executives, and Project Managers who are responsible for overseeing team performance, providing feedback, and improving employee productivity.
The Role of a Manager in Performance Management
- Understanding performance management as a leadership responsibility
- Setting clear performance expectations and objectives
- Aligning team goals with business strategy
- Creating a culture of accountability and ownership
- Recognising the difference between performance management and micromanagement
Goal-Setting & Driving Team Performance
- Implementing the SMART goal-setting framework
- Developing team and individual performance plans
- Managing workload distribution and prioritisation
- Motivating employees to achieve peak performance
- Holding effective one-on-one performance check-ins
Coaching, Feedback & Motivation Techniques
- Using coaching techniques to enhance employee growth
- Providing clear, constructive, and motivational feedback
- Handling different personality types and work styles
- Managing difficult conversations with underperforming employees
- Applying emotional intelligence in performance discussions
Managing Underperformance & Difficult Situations
- Identifying early warning signs of performance issues
- How to address performance gaps with confidence
- Structuring Performance Improvement Plans (PIPs)
- Handling difficult employees and managing workplace conflict
- Turning underperformance around – building engagement and accountability
Performance Appraisals & Long-Term Team Success
- Conducting engaging and productive performance reviews
- Running effective team meetings that boost morale and productivity
- Using data-driven decision-making to assess team performance
- Fostering long-term employee growth and career development
- Developing an action plan for sustaining high performance in teams
By the end of this course, managers will be able to:
- Set clear performance expectations and ensure team accountability
- Use goal-setting techniques to align team objectives with business priorities
- Provide constructive feedback and coaching to improve employee performance
- Handle difficult performance conversations and underperformance professionally
- Motivate employees using recognition, rewards, and growth opportunities
- Conduct meaningful performance appraisals that drive engagement
- Build a culture of continuous feedback and high performance
- Manage conflict, difficult employees, and workplace challenges
- Implement practical techniques for long-term team success
Small Classes
With small class sizes, much more individual attention can be given to each delegate.
Competitive Pricing
We believe our prices are very competitive and our quality is second to none.
Friendly Staff
Our friendly Customer Support team is here to help you with every step of the way to make your BOC experience comfortable and welcoming.
Course registrations can be made via our website either from individual course pages or through our booking page.
Alternatively, you can download and complete course application form and send via email: training@boc-uk.com or fax: +44 (0) 207 112 4845 Call: +44 (0) 207 112 4846
Commitment to Quality
We strive to provide the best service possible, with the highest regards to quality and professionalism.
Different trainers every day
Each day we have different trainers to maximise the experience sharing.
Kindle for every BOC Delegate
to promote paper free environment, we are giving Kindle Fire to our delegates instead of the course binder.
Luxury Course Venue
All our Training Courses take place at the luxury 4-5 Star hotels located in central London
Certificate of Achievement
At the end of the programme participants will receive a certificate of achievement.
FREE On-going Support
Each delegate receives unlimited support from the trainers after they attended the course with us.
TAILORED MADE / IN-HOUSE MANAGEMENT TRAINING COURSES
All of our open courses can also be run as bespoke courses, tailored to your organisation's specific needs and requirements. Our Tailored Management Training comes in many formats from one-to-one through to fully customised company wide programmes.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846
ONE TO ONE COACHING & MENTORING
All of BOC open courses can also be run as One to One Training Sessions, where delegate gets a dedicated trainer for their specific learning requirements. This mode of training is highly preferred by those who need undivided attention of the instructor for a fulfilling learning experience. The courses can be tailored to suit the individual needs of the organisation and the delegate.
To find out more email: training@boc-uk.com or call us on +44 (0) 207 112 4846
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